Pentair Valves & Controls has a new customer education program, Pentair University, developed for past, present and prospective clients and industry leaders worldwide. The mission of the new program is to showcase Pentair’s technology and share the intellectual capital that the company’s engineering and technical subject matter experts have to offer.
“By getting up close and personal with our customers with the Pentair University format, Pentair has created a win-win scenario with benefits to everyone who participates,” says Arvo Eilau, power marketing manager for Pentair Valves & Controls. “Pentair University enables our engineering and technical team members to provide the level of detail and direct access that our customers want and need.”
Officially launched in 2015 and expanded this year, the company says Pentair University has been well-received by customers. The platform engages seminar attendees in a private and professional, yet relaxed setting that is conducive to technical information sharing and relationship building. Pentair University’s invitation-only seminars are free to attend. In some regions of the world, Pentair University attendees earn continuing education units (CEUs) to help them maintain their engineering certifications.
Through the one-day seminars held in or near a customer’s facility, Pentair’s engineering and technical leaders are able to address specific customer needs and concerns across multiple industry sectors and areas of specialization. Pentair University includes presentations and demonstrations related to Pentair’s valve and control products and solutions, as well as quality, safety, compliance and best practices.
“Get It Right the First Time” is an example of a Pentair University presentation that covers:
- Hard-facing industry issues
- Triple offset valves for power and steam (steam balancing and steam turbine trip)
- Globe versus ball valve cost benefits
- Steam temperature control — probe versus ring type and turbine bypass
- High-temperature, pilot-operated safety valve design
- Isolation valves design standards and applications
So far, Pentair has hosted Pentair University seminars in 2016 in Denver, Kansas City, the United Arab Emirates and Thailand. Additional Pentair University seminars are planned for locations in Florida, North Carolina, Nevada and Texas, as well as cities in Canada, Qatar, Spain and Turkey.
Pentair delivers products, services and solutions for its customers’ diverse needs in water and other fluids, thermal management and equipment protection. With 2015 revenues of $6.4 billion, Pentair employs approximately 30,000 people worldwide. To learn more, visit www.pentair.com.