HammerHead Trenchless Marks Its 25th Year
Growth driven by "culture of customer satisfaction" CEO says
The HammerHead Mole, a pneumatic piercing tool that can install a new pipe with “smaller holes, fewer trenches,” was the first of a whole array of products designed by HammerHead to be easy to use, simple to service and reliable.
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HammerHead CEO Brian Metcalf said, “Expansion and diversification have been features of HammerHead since its founders Jon Haas, Rob Crane and Steve Wentworth built that first Mole in Haas’s garage. Because of that, HammerHead has experienced double-digit growth year after year, introducing entire new lines of trenchless-related technologies that give customers a complete array of solutions.”
With Ditch Witch as its official North America Distributor, HammerHead now offers a full suite of solutions. “Customers can come to us with any project and we’ll help them burst it, line it or shoot a new run with our mole,” said Metcalf. “Or we can line them up with a local Ditch Witch dealer for vacuum excavation, directional drilling or open trenching.”
Despite the wide array of solutions, Metcalf said he is proudest of the team assembled at HammerHead. “When we transitioned successfully from private equity ownership to being part of a privately held, longstanding industry leading company like Charles Machine Works, our employees embraced the change and have thrived in that environment. Our employees create a culture of customer satisfaction, a dedication that fueled the company’s growth, doubling it in a short period of time.”
Metcalf said it is his employees’ passion that makes HammerHead unique in the industry. “A passionate team who truly believe not only in our customer, but in each other and in HammerHead as an organization — our employees build upon the legacy of our company’s founders. The past 25 years of leadership, especially from our long-term employees, bleeds red and black,” said Metcalf, referencing HammerHead’s company colors.
Tiffany Sewell-Howard, CEO of The Charles Machine Works Inc., said, "The HammerHead brand has grown significantly over the past 25 years and we are very proud to have them as part of the CMW family of companies. They are an instrumental part of achieving our vision of The Underground Authority for the next 25 years."
Looking ahead, Metcalf believes HammerHead will continue to grow. “We’ll see significant growth from our core market segments, combined with new innovative solutions to meet customer needs at their jobsites worldwide.”
HammerHead Trenchless Equipment, based in Oconomowoc, Wis., manufactures and markets a variety of piercing, bursting and ramming products for communications, water, sewer and gas projects around the world. For more information, visit www.hammerheadtrenchless.com.
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