“I want customers to know they can come to me with any issues. I have a good understanding of the industry and our business,” Lechner says. “I want to provide an all-around good experience. Robbins wants your project to be successful, with our equipment and support.”

In his new position, Lechner will handle SBU sales and rentals for Robbins, assist customers in equipment specifications for projects, and provide full-spectrum customer support. In addition, Lechner will be responsible for other tasks such as generating quotes for cutters and spare parts, shop scheduling, forecasting, internal operations for Robbins, and field service support.

Lechner began working with SBUs in 1998, starting in field service. When he wasn’t out in the field, he was building SBUs and cutters. He started up and commissioned SBU-As in the field and transitioned over to working with TBMs worldwide in the mid 2000s. With his diverse worldwide field experience, Lechner’s knowledge will continue to benefit Robbins and its customers.

Lechner says his goals as sales manager for the SBU product line for the next two years include increasing stocking levels and providing fast deliveries to customers. He says the division is streamlining inspection quoting and repair processes to ultimately provide the most efficient services possible. With a few hundred machines in service, some of which are working around the clock, he anticipates product sales, rentals and repairs all will remain consistent moving forward.

“We’re lucky to have Joe working with Robbins,” says Tom Fuerst, utility tunneling sales manager. “With his background and extensive knowledge, he’ll easily implement the best solutions for our customers.”

To learn more, visit www.therobbinscompany.com.