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Everyone has heard the slogan, “The customer is always right.” And everyone who runs a business knows that it’s not true.

"Oh, I don’t really mean you, of course. I don’t expect anyone to ’fess up to being an overbearing SOB. But it’s a good bet you know plenty of other people who fit the description, right?"

"... if these tests fail to identify the problem, or if the pump is not performing up to par, you will have to pull the pump, test and inspect it to make a final determination as to what the problem is, and whether or not the pump can be repaired."

"... A farmer friend and I managed to mount the borrowed rig on the borrowed truck, and drilled enough wells in that month to pay for them both."

From the desk of ND's editor.

"Often, we don’t get to pick the locations we drill on or the formations we may encounter. The customer hires us to be able to drill any formation, anywhere, so we’ve got to be prepared ..."

During the last several years, our industry has seen a lot of hype about constant-pressure systems.

A perspective on drilling for shale gas.

Remembering time gone by in this month's column.

From the desk of ND's editor.