A Customer’s Rant Jim Olsztynski February 18, 2003 No Comments Columnist Jim Olsztynski presents a perspective on good customer service - from the customer's point of view.Read More
My Friend Ray Jim Olsztynski January 1, 2003 No Comments Jim Olsztynski wonders if he should feel guilty about having extinguished someone's entrepreneurial fire.Read More
Stressed Out? Here Are Some Ways To Cope Jim Olsztynski December 1, 2002 No Comments Take some time out and read the advice Jim Olstynski provides on how to cope with stress.Read More
Do You Really Need A Web Site? Jim Olsztynski November 1, 2002 No Comments Contractors may have no idea how many jobs they might be losing because they don't have a Web site, says Jim Olsztynski.Read More
When No One's Watching Jim Olsztynski October 1, 2002 No Comments Jim Olsztynski tells why lessons from the game of golf help explain why the stock market went into the tank.Read More
It's the Little Things That Count Jim Olsztynski September 1, 2002 No Comments The Internet has made customer care more important than ever.Read More
5 Keys to Success in the Contracting Business Jim Olsztynski July 1, 2002 No Comments You need to think like a business owner, not a craftsman, explains Jim Olsztynski.Read More
Why Insurance Rates Are Skyrocketing Jim Olsztynski May 1, 2002 No Comments Terrorism is partly to blame, but the insurance industry also is on the rebound from a long tailspin, explains Jim Olsztynski.Read More
Offbeat Marketing Ideas Jim Olsztynski March 1, 2002 No Comments Jim Olsztynski says if you defy conventional wisdom, you just might break from the pack.Read More
Solving Two Problems at Once Jim Olsztynski February 1, 2002 No Comments Some of the best employees can be found among struggling competitors, columnist Jim Olsztynski explains.Read More