While on a recent Midwest sales trip, I met with a new horizontal directional drilling (HDD) company. The team, a well-oiled group that functioned great together, had come from the telephone communications side of our business and were now doing larger bores. They tackled both longer bores and larger product diameters.
As we stood around my SUV discussing the job at hand, I dropped a simple question into the October air: “Who is the most important person on this jobsite today?”