The foundation of any lasting business is people. In kindergarten, we learn the golden rule: Treat others the way you want to be treated. However, for many in the construction industry, that golden rule starts to tarnish as we move from new hire to experienced veteran.
First, we say, “This generation is too soft for hard work.” Next, we blame our no-holds-barred “blunt honesty” on decades of reality TV. Today, we chalk up acting callous to the anonymity of texting or the internet. Regardless of the ultimate source, kindness isn’t a top priority for many professionals today. It seems complicated to maintain the bright shine of the golden rule.